1. Information We Collect

We may collect the following types of personal information:

• Your name, email address, and phone number.
• Billing and shipping address.
• Payment details (processed securely and not stored on our servers).
• Purchase history and preferences.
• Interaction details (e.g., queries, feedback, and support communications).

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• To process and deliver your orders.
• To respond to your inquiries and provide customer support.
• To send promotional emails and updates (with your consent).
• To improve our website, products, and services.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Service providers involved in order fulfillment (e.g., courier companies).
• Third-party platforms for secure payment processing.
• Legal authorities, if required by law or to protect our legal rights.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies allow us to:

• Remember your preferences and login details.
• Track website traffic and user behavior to enhance performance.

You can disable cookies through your browser settings, but this may impact site functionality.

5. Data Storage and Security

We implement robust measures to protect your information, including encryption, firewalls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the New Zealand Privacy Act, you have the right to:

• Access and correct your personal information.
• Opt out of receiving marketing emails.
• Request deletion of your personal data (subject to legal requirements).

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Address: 3/129 Wallace Road Papatoetoe, Auckland, 2025, New Zealand
• Phone: 0221850036
• Email: info@dollarexpress.co.nz

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Thank you for trusting Dollar Express with your personal information.